Omni Channel

Multi channel contact center services that enable your customers to communicate through their channel of choice. Outsourcing your omni channel services to Contique Global will provide you aplenty leverage including greater flexibility, enhanced efficiencies, reduced cost and improved responsiveness.

CALL HANDLING SERVICES

  • Flexible and scalable inbound and outbound call handling services that will enhance the efficiency and increase return on investment.

LIVE CHAT SERVICES

  • Flexible and scalable inbound and outbound call handling services that will enhance the efficiency and increase return on investment.

E MAIL SERVICE

  • E mail response software and our expert team will enable you to respond to thousands of emails every week in a professional, timely and effective manner that ensures a positive customer experience, everytime.

SOCIAL MEDIA SERVICE

  • Social media can serve as a huge valuable tool when used proactively. We deliver high effective insights and timely social media communication on your behalf to optmize social presence.