Retail & E-Commerce

We are ready to help retail clients efficienty manage their service requirments with flrxible, highly - scalable support solutions designed to enable a quick, effective responce in call volume. our top-notch service terms are dedication to assisting our retail clients to create meaning full, personalized interactions that foster stronger, high-value relationship with customers

DELIVERY & TRACKING

  • Customers often have questions about their orders, we resolve delivery queries and handle post order management services providing on time solutions.

CUSTOMER SUPPORT

  • Many queries may arise after a sale has been made. We resolve queries, give further product support and input data onto your customer management system, thus giving an all round support and utmost precision.

CUSTOMER CARE

  • Looking to find ways to improve your customer experiences? We call customers on your behalf and pass on valuable insights to help you gain customer loyalty, market traction and boost revenue / sales.

WARRANTIES & CLAIMS

  • We assist customers who are looking out to return, exchange, cancel or get warranty repair a product and it is vital to make that process as smooth as possible which is where we help customers understand you better.

RETAIL AND E COMMERCE

  • We provide our clients with services to cover all retail and ecommerce needs from product information, refunds and replacement.

24/7 SUPPORT LINES

  • Extended operational hours for your customers when they need you the most , we are always present to assist them. 24 hours a day , 7 days a week.

TRUST THE PROFESSIONALS

  • Our agents are professionally trained in assisting in depth information about products, services and then guiding customer to a scale close by reinforcing the benefits of the product / services.

CUSTOMER EXPERIENCE

  • Multi channel solutions that are easily scalable. We improve the customer experience by staying up-datewith the way customers prefer to contact your business.

FULFILLMENT SOLUTIONS

  • We provide all outsourced solution under one roof. By providing ware house, pick and pack services. We will take order, process them and ship them out with your preferred carrier.

WARRANTIES & CLAIMS

  • We assist customers who are looking out to return, exchange, cancel or get warranty repair a product and it is vital to make that process as smooth as possible which is where we help customers understand you better.